Shipping Policy

At Organic Spice, we work to process and deliver your spice and grocery orders carefully and efficiently across Bangladesh.

Order Processing

Orders are usually processed after confirmation. Processing time may vary depending on product availability, order volume, and delivery location.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Coverage and Time

We deliver orders within Bangladesh. Estimated delivery times may vary depending on your location, courier service availability, weather conditions, public holidays, and other operational factors.

The estimated delivery timeline and applicable delivery charge will be shown at checkout or communicated during order confirmation.

Shipping Charges

Delivery charges may vary based on delivery location, order size, weight, and courier service. Any applicable shipping charge will be displayed before you complete your order or confirmed by our support team.

Order Tracking and Delivery Updates

Where available, we may provide delivery updates through phone, SMS, WhatsApp, email, or the courier service.

Please ensure that your phone number, delivery address, and contact details are accurate when placing an order.

Address Changes and Delivery Delays

If you need to change your delivery address or contact information, please contact us as soon as possible. Changes may not be possible once an order has been processed or handed over to the courier.

While we work with reliable delivery partners, unexpected courier delays may occur. If there is a delay with your order, our support team will do its best to assist you.

Failed Delivery

If a delivery cannot be completed because of an incorrect address, unavailable recipient, unreachable phone number, or refusal to receive the order, additional delivery charges may apply for re-delivery.

Contact Us

Organic Spice
Email: organicspice.store@gmail.com
WhatsApp and Phone: +880 1600 069927
Website: organicspice.store